877bt Privacy Policy

01 Introduction

877bt is an international-standard online gaming platform serving players in Bangladesh and around the world. This Privacy Policy ("Policy") describes our commitment to the collection, use, storage, and protection of personal information belonging to users of the 877bt website and related services.

877bt's Privacy Policy is built in accordance with international data protection standards. We believe safeguarding every user's privacy is a fundamental responsibility — not merely a legal obligation.

This policy is reviewed and updated on a regular basis. Members are notified whenever significant changes are made. By creating an account or using the 877bt platform, you are considered to have automatically accepted this policy.

02 What Information We Collect

877bt collects two types of information from users — information you provide directly and information collected automatically.

Directly Provided Information:

• Full name, date of birth, and nationality
• Email address & mobile number
• Residential address and postal code
• National ID or passport details for identity verification
• Payment and financial transaction data (transaction records only, not card numbers)
• Records of communication with the support team

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Session duration and activity on the platform
• Data collected from cookies and similar tracking technologies
• Gaming history and betting patterns (for fraud detection purposes)

03 How Your Information Is Used

877bt uses collected data exclusively for defined purposes. We never use your information for anything beyond what is necessary.

• Account management: Your information is used for registration, login, and account security.
• Payment Processing: Transaction data is used to confirm and verify deposits and withdrawals.
• KYC verification: Identity verification is carried out to meet legal requirements.
• Customer Support: Our support team uses your information to resolve your issues.
• Fraud Prevention: Data is analyzed to detect and prevent suspicious activity.
• Service Improvement: Analytical data is used to improve the user experience.
• Marketing Communications: Offers and promotional information are sent on the basis of your consent.
• Responsible Gaming: Gaming behavior is monitored and precautionary action is taken when necessary.

04 Data Retention & Period

877bt retains your data only for as long as necessary. While your account is active, all information is stored securely. After account closure, certain data may be retained for a specified period to meet legal and regulatory requirements.

• Account information: up to 5 years after account closure.
• Financial transaction records: 7 years (as required by law).
• KYC documents: 5 years after account closure.
• Support Communications: retained for up to 2 years.
• Log & Session Data: retained for up to 1 year.

Once the retention period expires, data is securely deleted or anonymized so that the user can no longer be identified.

05 Data Sharing & Disclosure

877bt shares your personal information with third parties only in the following limited circumstances:

• Payment Providers: Only the payment gateway receives the information required to process financial transactions.
• KYC services: Limited identity information is shared with identity verification services.
• Legal authorities: Disclosure of information is legally required when ordered by a court or directed by a government authority.
• AML monitoring: Submitting required reports to regulatory authorities for anti-money laundering compliance.
• Technology Partners: Technology providers supporting service operations, bound by strict confidentiality agreements.

06 Cookies & Tracking Technologies

877bt uses cookies and similar technologies on its website to improve service quality and personalise the user experience.

• Essential cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences such as language and game settings.
• Analytics Cookies: For monitoring and improving site usage — consent-based.
• Marketing Cookies: To show relevant offers — consent-based and can be turned off at any time.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit some features of the platform.

07 Security Measures

877bt protects your data using industry-leading security technology. Our security framework operates across multiple layers.

• 256-bit SSL/TLS encryption — military-grade protection for all data transmissions.
• AES-256 database encryption — stored data is kept in an encrypted state.
• Two-Factor Authentication (2FA) — An additional layer of security for your account.
• 24/7 security monitoring — real-time threat detection system.
• Regular Security Audits — Reviewed by independent security experts.
• Firewall & DDoS Protection — Defense against external attacks.
• Employee Training — All staff are trained in proper data handling.

08 Your Privacy Rights

As an 877bt member, you have clear rights over your own personal information. We respect those rights and are here to help you exercise them.

To exercise these rights [email protected]Email us and we'll get back to you within 30 days.

09 Minor's Data

877bt strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor is closed immediately.
• Collected data is permanently deleted.
• Parents or guardians can contact our support team directly regarding any account belonging to a minor.

10 Third-Party Links & Services

The 877bt platform may integrate certain third-party services, such as payment gateways and game software providers. These third parties maintain their own privacy policies.

• 877bt is not responsible for the privacy practices of third-party platforms.
• Only the minimum necessary data is shared with third parties.
• A Data Processing Agreement (DPA) is signed with all partners.
• Game software providers do not have direct access to your personal information.

11 Policy Changes & Updates

877bt may update this Privacy Policy from time to time. Changes may be made in response to business developments, legal requirements, or the adoption of new technologies.

• Members will be notified by email before any significant changes take effect.
• The "Last Updated" date will always be displayed at the top of the page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request that your account be closed.

To view previous versions of the policy, please contact our support team. We maintain an archive of policies from the past 2 years.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our dedicated Data Protection Team.

• Email: [email protected]
• Response Time: Typically within 3–5 business days
• Urgent Requests: Log in to your account and reach us directly via the support chat
• Data Deletion Request: Write "Data Deletion Request" in the subject line of your email